Three plans. One platform. Pick what fits.
Essentials is the full staffing platform. Pro adds a gray-label Client Hub, staff portal with mobile time clock, AI candidate recommendations, AI report builder, contracts, and the AI for Staffing playbook + cohort. Scale is for enterprise operators who need full white-label, SSO, API, and a dedicated CSM.
Three tiers. Annual billing knocks 15% off.
Every plan includes one branch, roster migration, and client setup. The service fee on billed shifts covers platform hosting, invoicing, AR, and the AI infrastructure that runs on every shift. No setup fees.
Essentials
The full staffing platform — scheduling, timesheets, invoicing, employee management.
- checkScheduling & dispatch
- checkFull employee profiles, reliability scores, bulk import
- checkJob orders & staffing requests
- checkTimesheet approval, tips & reimbursements
- checkInvoicing & AR with PDF exports
- checkBase reporting — hours, fill rate, revenue
Pro
Everything in Essentials, plus gray-label Client Hub, staff portal, mobile time clock, AI candidate recommendations, and the AI for Staffing playbook + cohort.
- checkEverything in Essentials
- checkAI candidate recommendations + AI timesheet exceptions
- checkStaff portal + mobile PWA (geofence + selfie clock-in)
- checkGray-label Client Hub, unlimited clients, custom branding
- checkAdvanced reporting + AI report builder
- checkQuickBooks sync, contract e-signature
- checkAI for Staffing playbook + cohort onboarding
- checkPriority support — same-day SLA
Scale
Enterprise operators. Full white-label, SSO, API, dedicated CSM, custom integrations.
- checkEverything in Pro
- checkFull white-label with custom domain
- checkSSO / SAML, webhooks, full API access
- checkCustom data exports & HRIS integrations
- checkDedicated Customer Success Manager + SLA
- checkCustom onboarding and multi-location rollouts
Pro replaces your staffing stack. At a fraction of the cost.
What a mid-size agency typically pays today for the tools Pro replaces. Sample: 3 admins, 50 staff, 5 clients, moderate SMS usage.
The detailed breakdown by plan. Skim the group headers, expand what matters.
Eleven feature groups. Every line is the same product you'll run on day one. No "coming soon" asterisks, no quote-only line items hidden in the small print.
| Feature | Essentials | Pro | Scale |
|---|---|---|---|
| 01Dashboard & Calendar | |||
| Calendar view of all upcoming assignments and events | check | check | check |
| At-a-glance staffing coverage status per event | check | check | check |
| 02Job Orders & Staffing Requests | |||
| View all staffing requests assigned to your agency | check | check | check |
| Shift details — dates, times, location, roles, headcount | check | check | check |
| Inline shift management — expand any row to manage assignments | check | check | check |
| 03Employee Management | |||
| Full employee profiles (contact, position, city/state) | check | check | check |
| Mark employees eligible or ineligible for staffing | check | check | check |
| Reliability scores and staffing metrics per employee | check | check | check |
| Bulk employee import via Excel | check | check | check |
| Full assignment and timesheet history per employee | check | check | check |
| 04Assignments & Timesheets | |||
| Assign employees to shifts; track filled / unfilled / locked | check | check | check |
| Submit timesheets on behalf of assigned employees | check | check | check |
| Timesheets grouped by event or shift; approval tracking | check | check | check |
| Include tips and reimbursements on timesheets | check | check | check |
| 05AI & Automation | |||
| AI candidate recommendationsRanks the best-fit workers for every shift by availability, reliability, and staffing history. Your coordinator approves the assignment. | check | check | |
| AI timesheet exception flaggingAuto-surfaces edits, overtime risk, and anomalies for review. | check | check | |
| 06Staff Portal & Mobile Time Clock | |||
| Staff portal — employees log in to view their shifts | check | check | |
| Mobile staff experience — PWA with on-shift flow, timecard, notifications | check | check | |
| Mobile clock-in / clock-out with geofence verification | check | check | |
| Selfie verification on clock-in | check | check | |
| 07Client Hub | |||
| Client portal — your clients log in and self-serveClients submit job orders, approve timesheets, view invoices in their own scoped view. | check | check | |
| Unlimited client count | check | check | |
| Gray-label — your logo, colors, and copy on TempGuru-hosted domain | check | ||
| Full white-label — custom domain, no TempGuru branding | check | ||
| Client Hub support (shared inbox + docs) | check | check | |
| 08Reporting | |||
| Base reporting — filled vs unfilled shifts, total hours, revenue summary | check | check | check |
| Advanced reportingTime-to-fill (median/p90), fill rate %, cancellation rate, no-show tracking, open shift aging, client/role/location performance. | check | check | |
| AI report builderNatural-language report creation with chart and table output, saved to dashboard. | check | check | |
| Custom data exports & API access | check | ||
| 09Invoicing & Finance | |||
| View invoices; status tracking (Draft / Sent / Paid) | check | check | check |
| Agency-side PDF export (payout, service fee, amount due) | check | check | check |
| QuickBooks sync | check | check | |
| HRIS integrations & custom accounting setup | check | ||
| 10Settings, Access & Onboarding | |||
| Invite team members by email; assign Admin or Member roles | check | check | check |
| Custom role creation with granular permissions | check | check | |
| SSO / SAML, webhooks & full API access | check | ||
| Roster migration, client setup, and rate configuration | check | check | check |
| AI for Staffing playbook + cohortOperator-written SOPs for scheduling, backfill, timesheet approval, and reliability scoring. Quarterly peer cohort + monthly office hours with the TempGuru ops team. | check | check | |
| 11Support | |||
| Standard support — in-app AI agent, community docs, email escalation | check | check | check |
| Priority support — same-day response SLA | check | check | |
| Dedicated Customer Success Manager + SLA | check | ||
SMS volume. Priced for what you actually send.
Send shift reminders, confirmations, and cancellation replacements by SMS. Priced per volume so agencies only pay for what they send — and usage typically drops as staff adopt the mobile app and receive push notifications instead.
Starter
2,500 messages / month. Best for small rosters running mostly on push notifications, with SMS as a fallback.
Growth
10,000 messages / month. Sized for active mid-market agencies running confirmations and same-day backfill at volume.
Scale
Branded sender ID + custom monthly cap, negotiated in contract. For enterprise operators with regional or compliance-specific routing needs.
The questions agencies ask. Plainly answered.
No commitment, no setup fee, no salesperson-only line items. If we missed your question, the answer is "ask us on the demo."
01
What counts as a "branch"?
A branch is an operational unit — typically a city, region, or business line with its own roster, clients, and P&L. Every plan includes one branch. Additional branches are $99/mo each on Essentials and Pro. Scale negotiates branch and multi-location pricing per deal.
02
How does the service fee work?
The service fee applies to gross shift revenue invoiced through TempGuru. Essentials is 2%, Pro is 2.5%, Scale is negotiated in contract. Example: $10,000 in billed shifts on Pro = $250 service fee. The fee covers platform hosting, invoicing, AR, and the AI infrastructure that runs on every shift.
03
What's the annual discount?
About 15% off the monthly rate. Essentials drops from $299 to $254/mo, Pro drops from $499 to $424/mo. Billed once annually. Month-to-month is available on both plans with no commitment.
04
Can I upgrade or downgrade mid-plan?
Yes. Upgrades apply immediately and are prorated. Downgrades take effect at the next billing cycle. No penalty fees either way.
05
What's the difference between gray-label and white-label Client Hub?
Gray-label (Pro) means the Client Hub runs on a TempGuru-hosted domain with your agency's logo, colors, and copy. TempGuru is still visible as the platform. White-label (Scale) means the portal runs on your own custom domain (e.g. clients.youragency.com), with your brand end-to-end and no TempGuru visible anywhere. Both tiers support unlimited clients.
06
What is the AI for Staffing playbook + cohort?
Included on Pro and Scale. The playbook is an operator-written field guide to running staffing on AI — SOPs for scheduling, backfill, timesheet review, reliability scoring, and client communication. The cohort is a peer group of TempGuru agencies that meets quarterly, with monthly office hours hosted by the TempGuru ops team. Playbook updates are delivered live. It's the piece most agencies tell us made the difference between buying software and actually running the AI playbook.
07
Does the AI auto-assign workers?
No. TempGuru uses AI to recommend the best-fit workers for every shift — ranked by availability, reliability, and staffing history. Your coordinator approves every assignment. It's decision support, not automation. The model makes the shortlist. A human makes the call.
08
Is there a setup fee?
No. Roster migration, client setup, and pay/bill rate configuration are included on every plan. Scale onboarding includes custom integration work and a dedicated CSM — that's part of the Scale contract, not an extra line item.
09
Does SMS count against anything?
No. SMS is a standalone add-on priced per volume — Starter at $29/mo for 2,500 messages, Growth at $79/mo for 10,000. Most agencies see SMS usage drop as workers adopt the mobile app and receive push notifications instead. Scale plans can negotiate a branded sender ID and custom caps.
10
What's the contract commitment?
Essentials and Pro are month-to-month by default, with a 15% annual-billing discount available. Scale runs on an annual contract with negotiated service fee, SLA, and onboarding terms.
Pick what fits. Run your next job on TempGuru.
Portal live in one week. Roster migration and client setup included. Book a demo and see the operation before you commit.
