Operations Support | Hire Event Ops Coordinators | TempGuru
Operations Support working an event
Role · Operations Support

The radio voice
you actually trust.

Trained. Insured. W-2. The people standing between your venue and a 6am phone call about three no-shows.

300+
Markets covered
100k+
Workers placed
24–48h
Coverage confirmed
W-2
Every shift

Ops support is the role that keeps the thing from falling apart at 4pm. The runner, the fixer, the person who notices what nobody else has time to notice.

We staff events, conferences, and tours with ops support who know how to read a run-of-show, work a radio channel, and solve a problem before it gets escalated to you.

They're employees, not contractors. We pay them, insure them, and stand behind them. That's the whole pitch.

What ops support actually does

Quietly preventing the call you didn't want.

01

Schedule & Timeline

Run-of-show literacy. Cues caught. Transitions made.

schedule
02

Cross-Department Comms

Talking to vendors, stage, FOH, security. Everyone on the same channel.

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03

Vendor Coordination

Catering, AV, rentals. Wrangled, signed, fed.

groups
04

Real-Time Problem Solving

The thing that broke. Fixed before the client noticed.

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05

Documentation

Logged for the post-mortem nobody wants to do but everyone needs.

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The standard

Boring, on purpose.

The fun part of staffing is the part you don't notice. Here's what every operations support staff we deploy is already past.

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Identity verified

Screened through our W-2 agency partners. Real people, real records.

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Role-specific training

Trained on the actual job before the truck unloads. Not a tutorial on the way over.

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Named lead on site

Every deployment has a supervisor with a name. You don't manage the crew. They do.

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Insured & classified correctly

W-2 payroll. Workers' comp. General liability. The forms nobody likes filling out are filled out.

One vendor.
Every city.
Zero surprises.

The model

We're not the cheapest option.

We're also not the option that calls you at 6am because three people no-showed.

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    W-2, every shift

    Employees, not contractors. Payroll taxes, withholding, classification — handled.

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    Insured for what you actually face

    General liability and workers' comp. The IRS audit, the slip-and-fall, the no-show — covered.

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    300+ markets, one contract

    National tour or one-night theater run. Same paperwork. Same standard. Same number to call.

Bundle suggestions

Most events don't just need operations support staff.

Tell us what you're running. We'll tell you honestly what you need. Sometimes that means talking you out of what you asked for.

01 · Complete Event Mgmt

Ops Support + Tech Staff + General Labor

For producers running multiple things at once.

02 · Ops Coordination Suite

Ops Support + Guest Services + Setup

For conferences and corporate events.

03 · Event Control Center

Ops Support + Tech Staff + Comms

For large festivals with command structure.

Megan Hayward, Founder of TempGuru
Written by

Megan Hayward

Founder & CEO, TempGuru

We built TempGuru because someone had to. Turns out that someone was us. The staffing industry needed a reality check — and operations support staff are exactly where that conversation starts.

Common questions

The honest answers.

How fast can TempGuru deliver operations support staff? expand_more

24 to 48 hours in most markets. If we can't hit that window we tell you upfront, not the night before load-in.

What makes TempGuru different from a gig staffing app? expand_more

W-2 employment, workers' comp, named supervisors, and a contract with real accountability. Not 1099 contractors marketed as flexibility. The gig app didn't show up to the audit. Funny how that works.

Can TempGuru scale operations support staff for multi-day events and tours? expand_more

Yes. 25 to 500+ per event across multiple venues, across 300+ markets, on a single contract.

Are TempGuru operations support staff really W-2 employees? expand_more

Yes. Every shift. Payroll taxes withheld, workers' comp coverage, and proper classification — not 1099 misclassification dressed up as gig work.

Is insurance included? expand_more

General liability and workers' compensation are included on every deployment. Certificates of insurance are available before the event.

One vendor. Every city.
Zero surprises.

Tell us what you need. We'll tell you honestly what we can do. Then we'll do it.

© TempGuru · W-2 Compliant · 300+ Markets