Privacy Policy

Privacy Policy — TempGuru

Privacy Policy

Temporary Assistance Guru, Inc. (operating as TempGuru)

Effective Date: 2026-05-21 Last Modified: 2026-05-21 Version: 2.10

Quick summary. TempGuru runs a staffing platform and an AI-assisted SMS service called the TempGuru SMS Agent (or the "Agent"). We collect the personal information needed to provide those services and only that information. We do not sell your data. We do not use SMS message content for marketing. Our AI service provider (Anthropic) processes SMS messages under a Zero Data Retention agreement — Anthropic does not retain your messages and does not train Anthropic's models on them. TempGuru itself improves our own AI models in two scoped ways: (a) per-account learning that personalizes your Agency's experience using your Agency's own data, kept within your Agency's account; and (b) generalized, de-identified patterns observed across all Agencies — never any agency's named clients, contacts, workers, pricing, margins, or special-category data. You have rights to access, delete, and correct your information — see Section 12.

1. Introduction

This Privacy Policy explains how TempGuru collects, uses, shares, and protects personal information in connection with our website (tempguru.co), our staffing platform, and our SMS-based assistant product, the TempGuru SMS Agent (also referred to as the "Agent" or "the SMS service"). This Policy is incorporated into our End-User License Agreement and applicable Customer Agreements.

Who this applies to. This Policy applies to:

  • Visitors to our website.
  • Staffing agencies that license the TempGuru SMS Agent and the TempGuru platform to operate their business ("Agencies").
  • Event clients of those Agencies who place orders, ask questions, or otherwise interact with the staffing service — including by texting an Agency's TempGuru-provisioned phone number ("Clients").
  • Workers employed by an Agency whose shift assignment, scheduling, and operational data is processed through the platform ("Workers").
  • Any other person who provides personal information to us or whose personal information we receive in connection with our services.

Age requirement. Our services are intended for users 18 and older. Section 21 explains how we handle children's information.

2. Our Role and Your Agency's Role

TempGuru's role with respect to personal information depends on whose data it is and which service is being used.

Personal information about... Controller / "Business" Processor / "Service Provider"
Workers (employment data, shift assignments, performance information) The Worker's employing Agency TempGuru
Clients of an Agency (contact details, orders, SMS messages to the TempGuru SMS Agent) The Agency the Client is doing business with TempGuru
Agency operators using our platform TempGuru and the Agency, jointly (n/a)
Visitors to tempguru.co TempGuru (analytics vendors as processors)

What this means in practice. For Worker and Client data, TempGuru acts on the instructions of the Agency under our Customer Agreement and Data Processing Addendum. We do not use that data for any purpose other than providing and improving the services as documented in this Policy and the Data Processing Addendum. We do not sell that data. We do not authorize any third-party AI provider to train its models on your data. We do train and improve our own AI models on (a) a per-Agency basis (within the Agency's account, our agent learns operational patterns so it serves that Agency's clients better — these per-account facts are never shared with another Agency) and (b) on generalized, de-identified patterns observed across all Agencies, subject to the limits in our Data Processing Addendum — cross-Agency learning never includes any named clients, contacts, workers, pricing, margins, or special-category data. If you are a Worker or Client and want to exercise privacy rights related to your information, the Agency you work with or order from is the first point of contact; TempGuru will support and respond to those requests as a service provider.

3. Categories of Personal Information We Collect

We collect the categories of personal information identified in California Civil Code § 1798.140 as set out below. We collect each category only for the purposes listed and retain it no longer than the period in Section 11.

Category (CCPA) Examples of what we collect Sources Disclosed to
A. Identifiers Name, email, phone number, IP address, device identifiers, account login credentials You; Agency that onboarded you Sub-processors (§10), Agencies, payment processor
B. Customer records (Cal. Civ. Code § 1798.80(e)) Billing name, billing address, payment instrument details (tokenized) You; payment processor Payment processor only
C. Protected classifications Age (18+ confirmation only); we do not collect race, religion, national origin, gender identity, or other protected characteristics You Not disclosed
D. Commercial information Transaction records, staffing orders, invoice history, usage history Platform activity Agencies, accounting/tax processors
E. Biometric information We do not collect biometric information — —
F. Internet/network activity Pages visited, timestamps, referring URL, browser/device info, cookies Website + platform usage Analytics sub-processors (§10)
G. Geolocation Approximate location (city/region) derived from IP; precise location only if you grant permission for a specific feature You; IP address Not shared except as needed to deliver the service
H. Sensory information SMS message content (text), MMS attachments where received Inbound SMS to a TempGuru-provisioned number AI service provider (§8), Agency
I. Professional/employment For Workers: name, role, certifications, shift assignments, hours worked, performance feedback. For Agency operators: title, role, employer Worker's Agency; Agency operator Agency, Agency's Clients (limited subset — see §8)
J. Education We do not routinely collect education information — —
K. Inferences Derived signals from platform usage (e.g., predicted no-show risk, recurring-order propensity) used solely to provide the service Platform activity Not shared; not sold

Sensitive personal information within the meaning of CPRA includes account login credentials and (where collected) precise geolocation. You have the right to limit our use of sensitive PI — see Section 12.3.

4. Sources of Personal Information

We collect personal information from the following sources:

  • Directly from you — when you create an account, submit a form, send us an SMS, contact support, or use the platform.
  • From your Agency — when an Agency onboards you as a Worker, Client contact, or operator.
  • Automatically — through cookies, server logs, and platform-generated metadata when you use our services.
  • From service providers — payment processor, telephony carrier, AI provider, hosting providers, analytics, advertising networks (each described in Section 10).
  • From public sources — limited to publicly available business information for verification purposes (e.g., business address, NAICS code).

We do not buy personal information from data brokers.

5. How We Use Personal Information

We use personal information only for the following purposes:

  1. Service delivery. Operating the platform, delivering TempGuru SMS responses, fulfilling staffing orders, processing timesheets and invoices, and providing customer support.
  2. Security and integrity. Authenticating users, preventing fraud, monitoring for abuse, complying with our Terms.
  3. Communications about your account or transactions. Order confirmations, schedule updates, billing notices, security alerts, and similar transactional messages, including via SMS where you have signed up for the SMS service.
  4. Compliance. Tax record-keeping, wage-and-hour record-keeping, responding to lawful legal process, and complying with applicable law.
  5. Marketing — limited channels only. Email newsletters, web advertising (analytics and remarketing), and content on tempguru.co. Marketing is limited to the website and email channels. We do not send marketing or promotional content via SMS through the TempGuru SMS Agent, and we do not use SMS message content for any marketing purpose.
  6. Product improvement and AI model training. We improve our service and our AI in two scoped ways: (a) per-Agency learning — within an Agency's account, our AI agent learns operational patterns and preferences (such as recurring orders, vertical defaults, or contact preferences) so it serves that Agency's clients better. These per-account facts stay scoped to the Agency's account and are not shared with, exposed to, or used to serve any other Agency; and (b) de-identified, generalized cross-Agency patterns — we use generalized, de-identified patterns observed across all Agencies (such as vertical-level reorder cadences or intake-flow defaults) to improve our AI models and the service for all customers. We do not authorize any third-party AI provider to train its models on your data. We never include in cross-Agency learning any named hiring company, named contact, named worker, pricing, margins, special-category data, or any data that could reasonably be used to re-identify a specific Agency, contact, worker, shift, or transaction. We also use aggregate operational telemetry (volume, latency, error rates, capacity-planning data — none of which contains message content or PII) to operate the service. Detailed limits are in our Data Processing Addendum.
  7. With your specific consent. Any other purpose for which we have obtained your specific, opt-in consent at the time of collection.

We do not engage in cross-context behavioral advertising for SMS users. Cross-context behavioral advertising on our website is limited to the cookies described in Section 17 and may be disabled at any time.

6. The SMS Service (the TempGuru SMS Agent) — How AI Processes Your Messages

If you text a phone number provisioned by TempGuru on behalf of an Agency, the following describes how your messages are handled. This section applies in addition to the rest of this Policy.

Who you are texting. You are texting a number issued to a specific Agency. The Agency is the controller of the conversation; TempGuru is the technology provider. Your relationship is with the Agency, and your messages are processed to fulfill the Agency's services.

AI assistance. An AI assistant ("the agent") reads your incoming messages and replies on the Agency's behalf. The agent is built on a large language model provided by Anthropic, PBC (the model is Claude). Anthropic processes message contents only to generate the next reply; under our Zero Data Retention addendum with Anthropic, message contents are not retained by Anthropic beyond the API call needed to generate the response, and are not used to train Anthropic's models.

Disclosure and consent. Before any inbound SMS is processed by the AI agent or stored in your conversation history, you will receive a disclosure that identifies the AI service and asks for your affirmative consent (a reply of YES, Y, AGREE, or I AGREE). If you do not consent, no AI processing or conversation logging will occur. You can withdraw consent at any time by replying STOP, END, CANCEL, QUIT, or UNSUBSCRIBE (case-insensitive). For help, reply HELP or INFO. To reach a human, reply HUMAN. Your affirmative reply constitutes prior express written consent under the Telephone Consumer Protection Act and applicable state mini-TCPA laws.

SMS carrier. SMS transport is provided by Twilio Inc. under Twilio's standard data processing terms.

Storage. With your consent, your conversations are stored in TempGuru's hosting environment for the retention period in Section 11 to allow continuity across sessions and to provide an audit trail. Storage is encrypted in transit and at rest.

No marketing on SMS. The TempGuru SMS Agent does not send marketing or promotional text messages. The Agent does not use SMS content for any marketing or advertising purpose. The only outbound messages the Agent initiates are: (a) a brief welcome to a new Agency operator at provisioning, and (b) operational exception notices to Clients who have explicitly enabled them in advance.

No cross-Agency exposure of identified data. The identified contents of SMS messages, Worker performance records, and Hiring Company orders received from one Agency are never shared with, exposed to, or used to serve any other Agency. Each Agency's substantive data is logically isolated. We may use generalized, de-identified patterns derived from how all Agencies use the service (for example, vertical-level reorder cadences or intake-flow defaults) to improve our AI models and the service for all customers. Cross-Agency pattern learning never includes any named hiring company, named contact, named worker, pricing, margins, special-category data, or any data that could reasonably be used to re-identify a specific Agency, contact, worker, shift, or transaction. We also use aggregate operational telemetry (volume, latency, error rates) that contains no message content or PII. Detailed limits are in our Data Processing Addendum.

How we train our AI. SMS message content is never used by Anthropic (our AI service provider) to train Anthropic's models — Anthropic processes your messages only to generate replies, under a Zero Data Retention agreement. TempGuru itself trains and improves its own AI models, prompts, and routing logic in two scoped ways: (a) per-Agency learning — within an Agency's account, the agent learns operational facts that help it serve the Agency's clients better (for example, that a particular Hiring Company always orders four workers on Monday mornings, or that a contact prefers SMS over phone). This learning is stored in the Agency's database, retrieved at the time of each interaction, and is never shared with, exposed to, or used to serve any other Agency; and (b) de-identified, generalized cross-Agency pattern learning — we use generalized, de-identified patterns observed across all Agencies to improve our AI models and the service, subject to the cross-Agency exposure limits in the paragraph above. Detailed limits are in our Data Processing Addendum.

Operational decisions and human review. The agent can take operational actions on behalf of the Agency at the Client's request — for example, placing or modifying an order, looking up an invoice, recording a no-show, or recording a do-not-return preference. Decisions that materially affect a Worker's standing with their employer (such as a do-not-return designation) are reviewed by a human at the Agency before they take effect.

Quiet hours and frequency. Outbound SMS we initiate (welcome messages and operational exceptions) is suppressed during recipient-local quiet hours. Replies to inbound texts are not subject to quiet hours, on the basis that you initiated the conversation. Message frequency varies based on your usage, typically 2–40 messages per week per active conversation.

Charges. Msg & data rates may apply.

7. License You Grant to Us for User Content

When you provide content to TempGuru (including SMS messages, account information, files, or notes you upload), you grant TempGuru a limited, non-exclusive, royalty-free license to process that content solely for the purpose of providing the services to you and your Agency, in accordance with the Agency's documented instructions and the data processing terms of the applicable Customer Agreement.

We will not sublicense, sell, or transfer that content to any third party except to sub-processors as listed in Section 10 (and only for the purpose of delivering the service), or as required by law. The license terminates when you stop using the service or when the Agency's contract with TempGuru ends, subject to the retention periods in Section 11.

8. How We Share Personal Information

We share personal information only with the following categories of recipients and only for the purposes listed:

  • Sub-processors and service providers (Section 10) — to deliver the service. Each is bound by a data processing agreement that limits use of personal information to the purposes we specify.
  • Your Agency — Workers' employment data flows to and from the Agency that employs them. Clients' order and message data flows to the Agency they are doing business with.
  • An Agency's authorized Clients — limited Worker information appears in operational SMS replies to Clients (specifically: a Worker's first name and last initial, role, and shift details). We do not share Worker contact information, full name, wage rate, or address with Clients via SMS.
  • Payment processor — payment-related information needed to process transactions.
  • Professional advisors — accountants, auditors, and legal counsel under confidentiality obligations.
  • Government and legal requests — when required by law, valid subpoena, court order, or to defend our legal rights.
  • In a corporate transaction — if TempGuru is involved in a merger, acquisition, financing, or asset sale, personal information may be transferred subject to the same protections in this Policy.

We do not sell personal information for monetary consideration, and we do not "share" personal information for cross-context behavioral advertising in connection with the SMS service. On our website, certain advertising and analytics cookies (Section 17) may constitute "sharing" under CPRA; you can opt out using the controls described in Section 14 and Section 17.

9. Workers and Other Employee Information

If you are a Worker employed by an Agency that uses the TempGuru platform:

  • Your Agency is your employer and is the controller of your employment-related personal information. TempGuru acts as the Agency's service provider.
  • Your Agency is responsible for providing you with an employee privacy notice consistent with applicable law (including, for California residents, a CCPA Notice at Collection for employees). TempGuru provides Agencies with template language and a compliance checklist for this purpose, but the Agency is responsible for delivering it.
  • Your name (specifically: your first name and last initial), role, and shift assignment may be transmitted via SMS by the agent to the Agency's Client to coordinate your dispatch. We do not transmit your contact information, wage rate, full address, or background-check data via SMS.
  • For privacy rights related to your employment data — including access, correction, and deletion — contact your Agency in the first instance. TempGuru will support the Agency in responding to your request. If you cannot reach your Agency or believe your request has not been honored, you may contact us at privacy@tempguru.co and we will assist.
  • If you are a California resident, you have the rights described in Section 12 with respect to your employment-related personal information.

10. Sub-processors

We engage the following sub-processors to deliver the service. We will provide reasonable advance notice (typically 30 days) before adding or replacing a sub-processor that materially affects how personal information is processed.

Sub-processor Purpose Location of processing Notes
Anthropic, PBC AI processing of SMS message content (TempGuru SMS Agent) United States Zero Data Retention addendum in place; messages not retained beyond the API call; not used by Anthropic for Anthropic's model training. (TempGuru's own AI training is described in Section 6.)
Twilio Inc. SMS transport (carrier) United States Standard Twilio Data Processing Addendum.
Stripe, Inc. (a) TempGuru subscription billing (Agency pays TempGuru's monthly platform fees); and (b) Client-to-Staffing-Agency payment rail — Hiring Companies remit staffing-invoice payments to TempGuru (acting as the Staffing Agency's limited agent of the payee), and TempGuru disburses funds to the Staffing Agency within 15 days of receipt. Funds in transit are held in a segregated Stripe account. United States Tokenized card data; PCI DSS compliant.
Intuit, Inc. (QuickBooks) Accounting, invoicing, and tax record-keeping United States Standard Intuit Data Processing Agreement; access limited to billing/financial records.
Replit, Inc. Application hosting and database United States Encrypted at rest; access-controlled.
Squarespace, Inc. Marketing website hosting United States Public website only; no Worker or Client data.
Google LLC Google Workspace (email, internal docs); Google Analytics (GA4); Google Ads United States Workspace covered by Google's standard DPA. Analytics is IP-anonymized where supported.
LinkedIn Corporation LinkedIn Insight Tag (advertising/remarketing) United States Website only. Opt-out controls in Section 17.

We may engage additional sub-processors for limited, non-routine purposes (e.g., outside legal counsel, accountants, auditors). Those engagements are governed by professional confidentiality obligations.

11. Data Retention

We retain personal information only as long as needed for the purpose for which it was collected, or as required by law. Specific retention periods:

Type of data Retention period
Account profile (name, email, login) Active life of the account, then 90 days
SMS conversation history (TempGuru SMS Agent — hiring-company contacts) 24 months from last activity, then purged from primary storage
Worker SMS (shift assignments, schedule changes, employment notifications sent by Staffing Companies through the platform) Retained as part of the related operational record (typically 4–7 years per the row below); standalone worker SMS not tied to a shift or operational record is purged 12 months from send
Operational records (orders, shifts, timesheets, invoices) 7 years (federal/state tax and wage-hour record-keeping)
Worker employment records As directed by the Agency (controller); typically 4–7 years to comply with employment law
Marketing email subscribers Until you unsubscribe, then 30 days
Web analytics and cookies Up to 13 months (GA4 default)
Server logs 90 days
Backups 30-day rolling window, after which deleted
Records subject to a legal hold Until the hold is released

Where you have requested deletion of your data and we have a legal basis to comply, we will delete it from primary storage within 30 days and from backups within the next backup rotation cycle.

You may request earlier deletion at any time using the process in Section 15, subject to legal exceptions (e.g., we cannot delete records we are required to keep for tax or wage-hour purposes).

12. Your Privacy Rights

Depending on where you live, you may have some or all of the following rights with respect to your personal information.

12.1 California (CCPA / CPRA)

If you are a California resident — including a California-based employee of an Agency — you have the right to:

  • Know what personal information we collect, the sources, the purposes, and the categories of recipients.
  • Access a copy of the personal information we hold about you.
  • Correct inaccurate personal information.
  • Delete your personal information, subject to legal exceptions.
  • Opt out of the sale or sharing of your personal information. We do not sell personal information. Certain web analytics and advertising cookies may constitute "sharing" — see Section 14 to opt out.
  • Limit the use and disclosure of sensitive personal information to what is necessary to perform the service. We honor this right by default for all SMS users — sensitive PI we collect (account credentials, geolocation if granted) is used only as needed.
  • Non-discrimination. We will not discriminate against you for exercising any of these rights.
  • Disclosure of marketing-related sharing under California Civil Code § 1798.83 ("Shine the Light") — see Section 15.

In the preceding 12 months, we have collected the categories of personal information listed in Section 3 for the purposes listed in Section 5, and disclosed each category to the recipients listed in Section 8. We have not sold personal information for monetary consideration. We may have "shared" cookie-derived web activity for cross-context behavioral advertising as described in Section 17.

12.2 Other U.S. States

Residents of any U.S. state with a comprehensive consumer privacy law have the rights granted by that law. As of the Effective Date of this Policy, those states include:

Virginia (VCDPA), Colorado (CPA), Connecticut (CTDPA), Utah (UCPA), Iowa (ICDPA), Indiana (ICDPA), Tennessee (TIPA), Montana (MCDPA), Oregon (OCPA), Texas (TDPSA), Florida (FDBR, where applicable), Delaware (DPDPA), New Hampshire (NHPA), New Jersey (NJDPA), Kentucky (KCDPA), Rhode Island (RIDTPPA), Minnesota (MCDPA), Maryland (MODPA), Nebraska (NDPA), and any other state whose comprehensive privacy law is in force at the time of your request.

Common rights across these laws include: access, correction, deletion, portability, opt-out of targeted advertising, opt-out of the sale of personal information, and opt-out of profiling for decisions producing legal or similarly significant effects. Most provide an appeal procedure if we deny your request — see Section 15.

12.3 Sensitive personal information (CPRA)

You may request that we limit our use and disclosure of sensitive personal information (such as account credentials and precise geolocation) to that which is necessary to perform the services. Submit requests as described in Section 15.

12.4 Washington — My Health My Data Act

We do not knowingly collect or process consumer health data as defined by Washington's My Health My Data Act. If we receive such data inadvertently, we delete it on receipt and do not share it with third parties for any purpose.

12.5 Maryland — MODPA

In addition to the standard rights, Maryland residents are entitled to a higher data-minimization standard. We collect and process personal information only as reasonably necessary and proportionate to the purposes disclosed in this Policy, and we do not process sensitive personal information beyond what is strictly necessary to provide the requested service.

12.6 Nevada — Designated Request Address (NRS 603A.340)

Under Nevada Revised Statutes § 603A.340, Nevada residents may submit a verified request directing TempGuru not to make any sale of covered information about them collected through our website or online service. TempGuru does not sell covered information. If you are a Nevada resident and wish to confirm your opt-out status or submit a verified request under NRS 603A.340, please email privacy@tempguru.co with the subject line "Nevada Opt-Out Request" or use one of the other channels in Section 15. We will respond to verified requests within 60 days of receipt. If reasonably necessary, we may extend this period by up to 30 additional days with notice to you.

13. Automated Decision-Making and Profiling

The TempGuru Agent uses automated systems to process SMS messages and to support operational decisions on behalf of the Agency you are doing business with. Specifically:

  • The agent reads your message and drafts a reply automatically.
  • The agent can execute operational tools at your request (e.g., place an order, look up a shift, mark a no-show).
  • The agent uses pattern signals (e.g., recurring-order suggestions) to streamline conversations.

We have implemented the following safeguards:

  • Human review for consequential Worker decisions. Any decision that materially affects a Worker's employment status (e.g., do-not-return designation) is reviewed and confirmed by a human at the Agency before it takes effect.
  • Right to a human. You may at any time reply HUMAN to be routed to a live representative at the Agency.
  • Right to opt out of profiling. If you are a resident of a state that grants the right to opt out of profiling for significant decisions (CO, CT, VA, OR, TX, MT, MD, and others), you may exercise that right using the process in Section 15. Note that opting out of automated processing may mean we are unable to provide the SMS service to you, in which case the Agency can serve you through non-automated channels.
  • No automated decisions about Workers' fundamental rights. The agent does not set wages, terminate employment, or make hiring decisions. Those decisions remain with the Agency.

14. Global Privacy Control and Other Universal Opt-Outs

We honor the Global Privacy Control (GPC) signal as a valid request to opt out of the sale or sharing of personal information for California residents and to opt out of targeted advertising for residents of states that recognize universal opt-out signals (CA, CO, CT, OR, TX, and others as their laws come into force).

To enable GPC, install a browser or extension that supports it (instructions: globalprivacycontrol.org). When we detect a GPC signal from your browser, we apply the opt-out automatically — no further action needed.

15. How to Exercise Your Privacy Rights

We make it as easy as possible to exercise your rights.

Email: privacy@tempguru.co — please include your name, the email and/or phone number associated with your account, the rights you wish to exercise, and which Agency you are connected to (if applicable).

Mail: Privacy Officer, Temporary Assistance Guru, Inc., 333 1st St N, Jacksonville Beach, FL 32250.

Verification. To protect your information, we will verify your identity before honoring most requests. We will match the information you provide against records we already hold. For requests involving sensitive personal information or large volumes of data, we may ask for additional verification.

Authorized agents. You may use an authorized agent to submit a request on your behalf. We will require: (a) written authorization signed by you, (b) verification of your identity directly with us, and (c) verification of the agent's identity.

Response time. We will confirm receipt within 10 days and respond substantively within 45 days. We may extend this once by an additional 45 days for complex requests, with notice to you.

Appeals. If we deny your request in whole or in part, you may appeal by replying to our denial within 60 days. We will respond to your appeal within 60 days. If we deny the appeal, we will provide instructions on how to file a complaint with your state Attorney General or applicable regulator.

No fee. We do not charge a fee for these requests, except where the request is manifestly unfounded or excessive (in which case we will tell you in advance).

Workers — first contact your Agency. If you are a Worker, your privacy rights flow primarily through your employing Agency. Please contact your Agency first; TempGuru will support and respond to requests we receive directly when the Agency cannot.

16. Security of Your Information

We protect personal information using industry-standard administrative, technical, and physical safeguards, including:

  • Encryption in transit (TLS 1.2+) for all communication between users, the platform, and our sub-processors.
  • Encryption at rest for stored personal information, including SMS conversation logs.
  • Access controls — staff access is role-based and limited to those with a need to know.
  • Authentication — multi-factor authentication is required for staff with access to production systems.
  • Annual security reviews and software supply-chain monitoring.
  • Data minimization — we collect only what is needed and design the service so sensitive fields (wages, full addresses, contact details) do not flow through SMS.

No security program is perfect. If you suspect unauthorized access to your account, contact us immediately at security@tempguru.co.

Breach notification. In the event of a security incident affecting your personal information, we will notify you and applicable regulators without undue delay and within the timeframes required by applicable law, and in no event later than the maximum period required by the strictest applicable state, federal, or international breach-notification law (which can be as short as 30 days from discovery in some states, and shorter in some sectoral or international regimes). We will tell you what happened, what data was affected, what we are doing about it, and what you can do to protect yourself.

17. Cookies and Tracking Technologies

Our website uses cookies and similar technologies. The TempGuru SMS service does not use cookies (it is text-based and does not run a browser).

Cookie type Purpose Duration Examples
Strictly necessary Enable core functionality (login session, security) Session or up to 30 days Squarespace session cookies
Analytics Aggregate, de-identified usage analytics Up to 13 months Google Analytics 4 (_ga, _ga_*)
Advertising / remarketing Cross-context advertising and conversion measurement Up to 13 months Google Ads (_gcl_*), LinkedIn Insight Tag (li_at, bcookie)

How to control cookies.

  • Use our cookie banner (where shown) to accept, reject, or customize categories.
  • Enable Global Privacy Control (Section 14) to send a universal opt-out signal.
  • Adjust your browser settings to block or delete cookies. Note that strictly necessary cookies are required for core functionality.
  • Opt out of Google Analytics: install the Google Analytics Opt-Out Browser Add-on at tools.google.com/dlpage/gaoptout.
  • Opt out of LinkedIn ad targeting: linkedin.com/help/linkedin/answer/62931.
  • Opt out of cross-context behavioral advertising network-wide: Network Advertising Initiative (optout.networkadvertising.org) and Digital Advertising Alliance (optout.aboutads.info).

18. Canadian Residents

If you are a Canadian resident, you are protected under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial law. You have the rights of access, correction, and withdrawal of consent, subject to legal and contractual obligations.

Quebec residents (Law 25). As of the Effective Date, TempGuru does not actively market services in Quebec. If you are a Quebec resident, please contact us at privacy@tempguru.co before using the SMS service so we can provide you with the disclosures required by Law 25, including:

  • The identity and contact information of our Privacy Officer (Section 25).
  • The purposes for processing your information.
  • The third parties to whom your information will be disclosed.
  • Confirmation that your information will be transferred to and processed in the United States, and the implications of that transfer.
  • Your rights of access, correction, deletion, and portability.
  • A French-language version of this Policy on request.

If you are located in Quebec and you contact us, we will provide a French-language version of this Policy and a Privacy Impact Assessment summary at no cost.

19. International Transfers

TempGuru is based in the United States and processes personal information in the United States. If you access the service from outside the U.S., your information is transferred to and processed in the U.S., where data protection laws may differ from those in your country of residence. By using the service, you understand that the service is operated from the U.S.

The TempGuru SMS Agent is U.S.-only. The TempGuru SMS service routes only to and from phone numbers issued by U.S. wireless carriers; non-U.S. numbers are not accepted by the SMS gateway. If you are located outside the U.S. and use any non-SMS feature of the service, you may have additional rights under your home jurisdiction (see Section 18 for Canadian residents). For Quebec residents and other users in jurisdictions requiring specific cross-border transfer mechanisms (such as Standard Contractual Clauses or equivalent), please contact privacy@tempguru.co before using the service so we can put the appropriate transfer mechanism in place.

20. Third-Party Websites and Services

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. You should review their privacy notices before providing personal information.

21. Children's Privacy

Our services are intended for users 18 and older.

  • We do not knowingly collect personal information from any user under 13, in compliance with the Children's Online Privacy Protection Act (COPPA).
  • We do not knowingly sell or share personal information of any user under 16, in compliance with the CPRA.
  • If you believe we have inadvertently collected information from a child, contact privacy@tempguru.co and we will promptly delete it.

22. Communications

You consent to receive communications from us by email at the address you provide, and by SMS through the TempGuru SMS Agent only after you have separately consented to the SMS service (Section 6). You may unsubscribe from marketing emails at any time using the unsubscribe link in any email or by emailing privacy@tempguru.co. You may stop SMS communications at any time by replying STOP to any TempGuru SMS Agent message.

23. Changes to This Privacy Policy

We may update this Policy from time to time. When we do, we will:

  • Update the Effective Date and Last Modified at the top of this Policy.
  • Maintain a revision history of this Policy; prior versions are available on request to privacy@tempguru.co.
  • For material changes — including changes to how we share personal information, changes to sub-processors that materially affect processing, or changes to the rights you can exercise — we will provide at least 30 days' advance notice by posting a prominent notice on our website and, where we have your contact information, by email or in-app message.

We will not apply material changes retroactively to information collected under a prior version of this Policy without your consent.

For users of the TempGuru SMS service: a material change to how AI processes your messages — such as adding a new sub-processor that processes message content, or expanding the purposes of processing — will require a fresh disclosure and consent before the change applies to you.

24. Governing Law

This Policy is governed by the laws of the State of Florida and the federal laws of the United States. Notwithstanding the foregoing, residents of any state, province, or country with a privacy law that grants greater rights or imposes additional obligations retain those rights and the protections of that law. Nothing in this Section 24 limits your rights under California, Virginia, Colorado, Connecticut, Texas, Oregon, Montana, Maryland, or any other applicable U.S. state privacy law, or under PIPEDA or Quebec Law 25 if you are a Canadian resident.

25. Contact Us

Privacy Officer: Megan Hayward, Founder and CEO

Email — privacy matters: privacy@tempguru.co Email — security incidents: security@tempguru.co Email — legal and contractual matters (including DPA execution and arbitration opt-out): legal@tempguru.co Email — general: contactus@tempguru.co

Mail: Temporary Assistance Guru, Inc. Attn: Privacy Officer 333 1st St N Jacksonville Beach, FL 32250

Phone: (904) 206-8953

26. Acknowledgment

By accessing or using the service, you acknowledge that you have read and understand this Privacy Policy. Your continued use of the service does not by itself constitute acceptance of material changes to this Policy; for material changes, we will provide notice and, where required, obtain renewed consent as described in Section 23.

End of Privacy Policy v2.10.

Privacy Policy · v2.10 · Effective 2026-05-21 · © Temporary Assistance Guru, Inc. · legal@tempguru.co