Pro runs the whole hospitality operation — job orders by text, worker pools, geofence check-in, timesheets, invoicing — with AI that recommends and coordinators who decide. W-2 staff, not a gig app.
Hospitality staffing is not a clean workflow.
The head count jumps at 4pm. A gig worker takes a better offer and ghosts. The banquet captain counts chairs and comes up four short.
Most staffing software was built for clean workflows — one hire, one desk, one polite timeline. Your business is thirty servers in blacks by five, trays up, before the first guest is seated. TempGuru was built inside that mess — by a founder who owned staffing agencies and covered those 4pm gaps herself.
And your clients know the math: hourly turnover costs a hospitality operator around 30% of the position's annual pay, and lost productivity is more than half of that. An agency that fields reliable, repeat workers is worth a premium — so reliability is the product you're actually selling.
Hospitality staffing software manages worker pools, availability, shift scheduling, SMS communication, credential tracking, timesheets, and invoicing for banquet, catering, and hotel staffing agencies. TempGuru Pro is that system, W-2 by default, for $424/month.
Seven steps. One system.
Every temp job on earth moves through the same seven steps. Each one is a place your week goes to die when it lives in a different tool.
Order, fill, dispatch, clock-in, timesheet, invoice, pay. Run them in five tools and you become the integration — retyping, reconciling, apologizing. Run them in one and the data walks itself from the client's text to the paid invoice.
If a step lives in a spreadsheet, that step is where you'll lose Saturday.
Pro is not a feature list. It's your operation, running.
Guru is your client's entire interface, by text — they place orders, ask who's coming, change details, approve timesheets, and ask about invoices without ever logging into anything. The staff portal lets workers see open shifts and raise their hands — interest and availability flow in instead of being chased down. AI recommendations rank those hands by reliability and history; your coordinator approves every assignment. The mobile app clocks workers in with geofence and selfie verification. The Client Hub puts it all under your logo for clients who like dashboards — Guru covers the ones who don't. QuickBooks sync and e-signature close the books without a second job.
And because software alone never fixed an agency: Pro ships with an operator-written AI-for-staffing playbook and a cohort of agencies working the same problems.
What you're buying is a banquet that runs itself.
From text to staffed.
A real order shape, on Pro: the banquet manager bumps the count and needs five more servers at 6:47 the night before.
Guru confirms and files the order in a minute. The AI ranks fourteen available workers four minutes later. Your coordinator approves six from the couch — dinner isn't cold yet. Workers confirm in the app; the client watches the roster fill in their Hub. Twenty-four minutes, no phone tree, no spreadsheet.
Speed isn't a luxury in temp staffing. It's the product.
Fire the stack. Keep the work.
Hospitality agencies don't lack software. They run five subscriptions stitched together with exports and prayer — and reconcile them after the last banquet.
The service fee is simple: $10,000 in billed shifts = $250. It scales with revenue you invoiced, not seats you might use.
AI recommends. You decide.
Every AI feature in Pro is decision support, not automation. That's a design position, not a disclaimer.
The fill is two-sided. Workers raise their hands in the staff portal; the model ranks the hands it can defend — availability, reliability score, history on this kind of shift — and shows its reasoning. No worker is assigned by a machine. The report builder answers plain-English questions and hands you the chart; you decide what it means. That shape is why agencies trust it — and, increasingly, why regulators require exactly it.
And let's say it now: someday a recommended worker will no-show anyway. The model flags the risk before call time, your coordinator sees it early, and backfill is one tap. Judge the system on the season, not one at-bat.
Recommendations carry reasons. Decisions carry a name.
This is where shortcuts get expensive. Qwick and Instawork rent you 1099 crowds and leave the misclassification risk on your desk. We built for W-2 agencies on purpose.
Payroll handoff, workers' comp, and wage records that survive an audit.
A coordinator approves every AI-recommended assignment — the architecture NYC's AEDT rule and Colorado's AI law point at.
No setup fee. Migration included. Your data stays exportable. Month-to-month exists.
Three plans. One is the answer for most.
Essentials, $254/mo + 2% — the full platform: scheduling, dispatch, timesheets, invoicing, base reporting. For agencies replacing the spreadsheet.
Pro, $424/mo + 2.5% — everything above, plus the parts that replace your stack: Guru (clients run orders, changes, timesheets, and invoices by text — no login), AI recommendations, geofence clock-in, your-brand Client Hub, AI reporting, QuickBooks, e-signature, the playbook and cohort, same-day support. $499 month-to-month if you'd rather we re-earn it every four weeks.
Scale, from $999 — white-label on your domain, SSO, API, dedicated CSM.
Roster migration, client setup, rate configuration — every plan, no setup fee. Branches $99/mo. SMS metered honestly at $29–$79.
What Pro looks like by last call.
Thursday, a hotel adds a Saturday wedding block by text; Guru files it and servers are notified by dinner. Friday, a caterer's count jumps 40; the AI ranks backups by banquet history and you approve four in a tap. Saturday, geofence check-in at the loading dock means no paper sign-in and no ghost on the clock. Sunday brunch, the client texts “who's on the omelet station?” and Guru answers before you see it. Monday, invoices go out same-day and QuickBooks agrees with itself.
You ran the room, not the spreadsheet. That's the product.
Your banquet. Our problem.
A demo takes thirty minutes. Bring a real banquet order — your roles, your counts, your chaos — and watch the clock yourself.
“Pro was built by someone who owned staffing agencies. This is the system we wish we'd had when we ran ours.”
Megan Hayward — Founder & CEO, TempGuru
Plainly answered.
What is hospitality staffing software?
Software that manages worker pools, availability, shift scheduling, SMS communication, credential tracking, timesheets, and invoicing for banquet, catering, and hotel staffing agencies. TempGuru adds job orders by text through Guru, AI candidate ranking your coordinator approves, and geofence check-in — with W-2 staff by default.
Qwick or Instawork vs a staffing agency — what's the difference?
Gig marketplaces connect clients to 1099 workers who can take a better offer mid-shift and leave you covering the gap. A staffing agency running TempGuru fields its own W-2 crew, ranks them by reliability, and stands behind the fill. You own the relationship and control the classification risk.
Are hospitality gig workers W-2 or 1099?
On gig apps, typically 1099 — which leaves misclassification exposure with whoever booked them. On TempGuru, W-2, employed by the agency with workers' comp and tax withholding. The U.S. Department of Labor has named hospitality staffing for misclassification enforcement.
How do catering and banquet agencies handle no-shows?
Predict, then backfill. TempGuru scores worker reliability, flags risk before call time, and lets your coordinator approve a ranked backup in a tap. You close the gap before guests are seated, not after.
Do my clients have to log into a portal?
No. Guru gives clients full access by text — placing orders, changing counts, asking who's coming, approving timesheets, and invoice questions. The Client Hub is there for clients who prefer a dashboard.
Does the AI auto-assign workers?
No. It recommends best-fit workers with reasoning; your coordinator approves every assignment. Decision support, not automation.
What does Pro replace?
A typical stitched stack of ATS/CRM, scheduling, time tracking, client portal, and e-signature — $1,685–$3,835/month — for $424/month plus 2.5% on billed shifts.
Is there a setup fee?
No. Roster migration, client setup, and rate configuration are included on every plan.
How much does hospitality staffing software cost?
Standalone staffing platforms typically run $800–$2,500/month before add-ons. TempGuru is $254–$424/month plus a 2–2.5% service fee on billed shifts. Pricing is public — it's on this page.