Phoenix, AZ skyline

Ushers & Guest Services in Phoenix

Local field decisions

What changes in Phoenix?

Mortgage Matchup Center seats 17,071 for basketball, the headcount anchor for ushers and ticket-takers; only the entry queue outside feels the 108 degrees.

Source: en.wikipedia.org

What should the Phoenix usher and guest-services crew brief cover at Chase Field and Mortgage Matchup Center, downtown?

Mortgage Matchup Center uses 17,071 seats as its basketball staffing reference, while the outdoor entry queue can face Phoenix summer heat even though the arena is climate controlled. Attach the current seating configuration, entrances, sections, premium or restricted zones, accessible routes, credentials, guest-services desk, and egress assignments to the call.

Sources: en.wikipedia.org, statefarmstadium.com

What goes on the Phoenix call sheet?

Add water, shade, and rotation instructions for exterior posts without extending those assumptions to indoor sections. A named venue contact should own reseating, door, or post changes after briefing.

Sources: en.wikipedia.org, statefarmstadium.com