New York City, NY skyline

Ushers & Guest Services in New York City

Local field decisions

What changes in New York City?

At the Javits Center the house unions own booth build and freight, leaving registration, guest services, wayfinding, and hosting as the roles an outside crew can work.

Source: icff.com

What should the New York City usher and guest-services crew brief cover at Javits Center, Hudson Yards?

At Javits Center, the usher and guest-services brief must draw a firm line around outside-crew duties. Carpenters have jurisdiction over flooring, signs, drape, and booth assembly or removal. Freight, material movement, and rigging fall to Teamsters. Assign the event crew to registration, badge assistance, wayfinding, hosting, and guest escalation instead.

Source: icff.com

What goes on the New York City call sheet?

The post map should name the hall, entrance, service desk, accessible route, credential level, and supervisor for each zone. Phase report times to attendee arrivals and dock activity without sending ushers into freight work. Even exhibitor self-setup is narrowly limited, so do not infer broader permission from a simple display.

Source: icff.com