What changes in Denver?
The Bellco Theatre inside the Colorado Convention Center is a 5,000-seat house, so a sold show sizes ushers, ticket-takers, and door staff to 5,000 guests in and out.
Source: denverconvention.com
Ushers & Guest Services in Denver
Local field decisions
What should the Denver usher and guest-services crew brief cover at Colorado Convention Center, downtown?
Bellco Theatre's usher brief should match its 5,000-seat capacity. Because the theatre sits within Denver's convention center, do not size the team to the complex as a whole. Map ticket-taking positions, active doors, seating sections, aisle coverage, accessible routes, guest-service points, restricted entries, and egress posts.
Source: denverconvention.com
What goes on the Denver call sheet?
Assign a supervisor and escalation path to each zone, then state when workers transition from ingress to in-house assistance and finally departure flow. Freight and badge activity may occur elsewhere in the building, so give theatre staff a distinct entrance and report point. A sold performance still requires the approved layout to control the post map.
Source: denverconvention.com