Chicago, IL skyline

Hospitality & Bar Staff in Chicago

Local field decisions

What changes in Chicago?

Navy Pier gala load-in comes over the water through eight 14-by-10 freight doors, so bar setup follows the reserved freight window rather than guest arrival.

Source: navypier.org

What should the Chicago hospitality and bar crew brief cover at Navy Pier and Festival Hall, Streeterville?

Reserve the Festival Hall freight window before fixing Navy Pier bar and hospitality call times. The venue totals 170,100 square feet: Hall B accounts for 56,700 and Hall A for 113,400, with eight freight doors measuring 14 by 10 feet.

Source: navypier.org

What goes on the Chicago call sheet?

Since equipment enters through those limited pier access points, schedule bar build, linen and product delivery, and buffet placement around the dock reservation rather than guest arrival. The brief should map service areas, back-of-house routes, credential checkpoints, replenishment ownership, and strike order. Keep workers and supplies staged for their assigned hall so a delayed delivery does not block another service zone.

Source: navypier.org